FAQ

Everything you need to know before you play.

Tokens & Pricing

How much are tokens?
Token packages start at $15 for 15 tokens, up to $100 for 115 tokens. The more you buy, the more bonus tokens you get.
Do tokens expire?
Nope! Tokens never expire, so you can stock up and come back whenever you're ready to play.

Trade-Up Program

How does Trade-Up work?
Every prize has a Trade-Up point value. If you don't love what you won, trade it in toward a bigger prize —1 Token per play plush are worth 4 points, 2 Token per play plush are worth 8. Every item in the store as a dollar amount which is also the trade up about. 24 dollars = 24 point item.

Visiting the Arcade

What are your hours?
Monday we are closed to give our claws a day off, and Tuesday - Sunday we are open from 1pm to 10pm. :)
Is there parking available?
Yes, free parking is available in the entire shopping center and 2 level parking structure.

Prizes

How often do new prizes arrive?
We drop new blind boxes every week, plus fresh plushies and figures throughout the month.

Still have questions?

Send us a message and we'll get back to you within a day.

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